Support
Send us a ticket and you’ll get a reference straight away. A human replies, usually within one business day — we’re in New Zealand, so a message from the US or Europe often lands overnight your time.
Before you write in
- Can’t sign in? Use the email address you bought with — that’s where your access is attached. The forgot-password link at app.iglooapp.com sets a new one.
- Asking about a purchase? Add the JVZoo transaction id below and we’ll find you immediately.
- Refunds: within 30 days, no forms — say the word and we’ll take care of it.
Prefer plain email? support@iglooapp.com reaches the same desk.